Kings Confectionery App Privacy Policy

Last Updated: 19 Jan 2024

Thank you for choosing Kings Confectionery App. This Privacy Policy is designed to inform you about how we collect, use, and protect the personal information you provide through our loyalty app. By using our app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you sign up for Kings Confectionery App, we may collect personal information such as your name, email address, phone number, and other relevant details to create and manage your membership.

1.2 Transaction Information

We collect transaction details related to your online and offline purchases through our app, including but not limited to the date, time, and amount of the transaction.

1.3 Rewards and Membership Management

To provide you with a seamless experience and manage your loyalty rewards, we may collect information about your reward points, redemption history, and other membership-related activities.

2. How We Use Your Information

2.1 Membership Management

We use your personal information to create and manage your membership account, allowing you to enjoy the benefits of our loyalty program.

2.2 Transaction Processing

Your transaction information is used to process your online and offline purchases, track your spending, and award loyalty points accordingly.

2.3 Communication

We may use your contact details to communicate with you about your membership, promotions, and important updates related to Kings Confectionery.

2.4 Improving our Services

Analyzing aggregated and anonymized data helps us improve our app’s functionality, enhance user experience, and tailor promotions based on your preferences.

3. How We Protect Your Information

3.1 Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

3.2 Data Encryption

All sensitive information is transmitted securely using encryption protocols to ensure the confidentiality of your data.

4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our loyalty program, processing transactions, and improving our services.

4.2 Legal Compliance

We may disclose your information when required by law or to comply with a legal process.

5. Your Choices and Rights

5.1 Opt-Out

You have the option to opt-out of promotional communications. However, essential service-related messages will still be sent.

5.2 Access and Correction

You may access and correct your personal information by contacting our customer support.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be communicated through the app or our website.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at app@kings.com.my

Thank you for choosing Kings Confectionery App!